Shipping policy

Shipping Policy

Thank you for shopping with Creativexty Jewelry. We currently ship orders within the United States.

Delivery Timeframe

Total Delivery Time = Processing Time + Shipping Time

Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation. Processing times may vary during weekends, holidays, high-demand periods, operational delays, or carrier-related disruptions.

Shipping Time

Estimated shipping time within the United States is typically 6–15 business days after the order has been processed and shipped.

Delivery times are estimates and may vary depending on the destination, carrier performance, weather conditions, holidays, or other circumstances outside our control.

Shipping Rates

Shipping rates are calculated and displayed at checkout before you complete your purchase.

From time to time, Creativexty Jewelry may offer free shipping promotions or special shipping offers. Any active shipping promotion, minimum order requirement, or shipping discount will be shown on our website, cart, or checkout before purchase.

Creativexty Jewelry reserves the right to update, modify, or end shipping promotions at any time.

Order Tracking

Once your order has been shipped, tracking information will be sent by email when available. Tracking updates may take some time to appear after the shipment is created or handed over to the carrier.

Incorrect Shipping Information

Please make sure your shipping address is accurate and complete before placing your order. Creativexty Jewelry is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed, please contact us so we can help review the shipment status. Delivery timelines may vary once a package has been handed over to the shipping carrier.

Contact

For shipping questions, please contact us:

Email: support@creativexty.com

Business Mailing Address:
Creativexty LLC
312 W 2nd St, Unit A1193
Casper, WY 82601
United States